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Travel Guard All Seasons Travel Plan

With any plan you have 10 days to change your mind and get your money back. If you buy the insurance
and then see something you do not like you can cancel and get you money back with in 10 days.

With one low cost based on 7% of the cost of a condo rental you will get:

  • Full Trip Cancellation & Interruption Insurance, including full refunds for the cost of a condo rental if you have to cancel.
  • Travel Insurance including: Flight Insurance, including lost baggage, flight delay, flight cancellation.
  • Medical Insurance on your trip including medical expenses incurred while traveling; includes emergency dental treatment.
  • Emergency Evacuation & Repatriation of Remains Includes evacuation and transportation to the nearest adequate medical facility (or home in the event of death or if medically required)
  • Accidental Death & Dismemberment Insurance: Covers for loss of life or limb within 180 days of an accident on your trip.
  • Car Rental Collision Coverage: Covers damage due to collision, vandalism, theft, windstorm, fire, hail or flood.

 

Q. Why should I purchase travel insurance for my vacation?
A. You’ve saved, you’ve waited, and now you’re all set to travel. Preparing for your trip includes covering
yourself for unfortunate occurrences that threaten to interfere with even your best-laid plans. By purchasing
travel insurance, you can insure yourself for covered cancellation penalties, medical costs, as well as gain
access to a wide range of traveler’s assistance services.

Did you know that insurance plan could cover you if:

– Someone in your family has an illness or injury, even if they aren’t scheduled to travel with you

 

– You become ill and can’t travel or your child comes down with the chicken pox and you are quarantined

 

– You or a traveling companion loses their job and they’ve been with their employer for at least one year

 

– Weather prevents you from leaving home and reaching your destination

 

– A family member back home passes away and you must return from your vacation early

 

– Your luggage or sports equipment is lost or delayed by the airline

 

– You twist your ankle and must visit a physician while traveling

 

– Many other unforeseeable events as listed in the Description of Coverage

What are the coverage's?

Trip Cost – Trip Cancellation & Interruption (covers trip costs up to $100,000)
Per Booking Coverage:

Covers your trip investment if you must cancel or interrupt your trip for covered reasons such as sickness, injury or death to you, traveling companion, family member, business partner or service animal; complication of pregnancy, inclement weather; mechanical break down of a common carrier, being subpoenaed or required to serve on jury duty, being called into active military service or having leave revoked or being reassigned, involuntary termination or layoff of employment or if your principal residence or destination is made uninhabitable.

$250 – Missed Connection Benefit ($200 per day)
Per Person Coverage:

W we will now provide coverage if, while on a Trip, the Insured misses a Trip departure resulting from cancellation or delay of 3 or more hours of all regularly scheduled airline flights due to Inclement Weather or Common Carrier caused delay, the Insurer will reimburse the Insured up to the Maximum Limit shown in the Schedule for:
(a) additional transportation expenses incurred by the Insured to join the departed Trip;
(b) prepaid, non-refundable trip payments for the unused portion of the Trip. The Common Carrier must certify the delay of the regularly scheduled airline flight.

$600 – Trip Delay ($200 per day)
Per Person Coverage:

Reimburses for the purchase of essential items (i.e. meals, hotels, etc.) if delayed for 6 or
because of a carrier caused delay, lost/stolen passport, travel documents or money, quarantine
disaster, injury or sickness of the insured or a traveling companion.

$1,000 – Baggage Delay ($200 per day)
Per Person Coverage:

If your baggage is delayed for more than 12 hours, you will be reimbursed for the purchase of essential
items (i.e. clothing, toiletries, etc.)

$1,000 – Baggage, Sportsman Equipment and Personal Effects
Per Person Coverage:

Reimburses you if your baggage is lost, stolen, or damaged while on your trip.

$25,000 – Medical Expense ($1,000 Dental)
Per Person Coverage:

Covers emergency medical expenses incurred while traveling; includes emergency dental treatment.

$500,000 – Emergency Evacuation & Repatriation of Remains
Per Person Coverage:

Covers evacuation and transportation to the nearest adequate medical facility (or home in the event of death or if medically required) as well as a medical escort if deemed necessary.

The following non-insurance services are included and provided by Travel Guard:

* Travel Medical Assistance

* Worldwide Travel Assistance

* LiveTravel® Emergency Assistance

* Detailed Pre-Trip Travel Advisories

* Concierge Services

* Identity Theft (Not available to NY residents)

* Pet Return Service

* Vehicle Return Service

* $100 Roadside Assistance (per car)*

* Assistance includes: Towing, flat tire, lock-out and battery assistance as well as oil, fluid &
water delivery service

* Roadside Assistance service provided by Coach-net Services Inc.

A. The insurance plan costs 7% of your total booking cost.

A. The benefits for Trip Cancellation and Trip Interruption are the total per booking. All other coverages are per person. Car Rental Collision Coverage is per car coverage.

A. An added value offered in this insurance plan is the 24-Hour Emergency Assistance Services. Travel Guard is a leader in this field. With Travel Guard, you have access to the services of a highly trained, multi-lingual staff around the clock to assist you with emergencies such as: cash transfers, lost documents, baggage tracking medical or legal monitoring, physician referrals, flight rebooking, and roadside assistance. They are also equipped to respond in many unexpected circumstances. If an emergency should arise during your trip, call Travel Guard immediately and give the details of your problem or emergency.

A. Yes, while there is an exclusion for pre-existing medical conditions, the pre-existing medical condition exclusion is waived if you purchase the insurance within 21 days of your initial deposit and are medically able to travel at the time of purchase. This waiver applies to the primary insured, traveling companions, family members and/or business partners. Some exclusions may apply such as anxiety-related mental or nervous disorders and psychological disorders. Please review the Certificate of Insurance for additional details.

A. A pre-existing medical condition is one that was first diagnosed, had a change in diagnosis, or required a change in medication, during a certain time period immediately preceding and including the effective date of the travel insurance plan. For All Seasons Travel Plan, the time period is 60 days.

A. The family member definition includes the insured’s or traveling companion’s spouse, domestic partner, child, daughter-in-law, son-in-law, brother, sister, mother, father, grandparents, grandchild, step-child, step-brother, step-sister, step-parents, parents-in-law, brother-in-law, sister-in-law, aunt, uncle, niece, nephew, legal guardian, foster child, ward, or legal ward.

The Business Partner definition means a person who: (1) is involved with the Insured or the Insured’s Traveling Companion in a legal partnership; and (2) is actively involved in the daily management of the business.

The Service Animal definition means any guide dog, signal dog, or other animal individually trained to work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding persons with impaired vision, alerting persons with impaired hearing to intruders or sounds, providing animal protection or rescue work, pulling a wheelchair, or fetching dropped items. Please consult the Certificate of Insurance for complete details.

A. A travel insurance plan provides a wide range of travel benefits, which these plans may not offer. You should review your existing coverage. For example, some health insurance plans may not pay for medical expenses incurred outside of the United States (e.g., Medicare, certain HMO’s, etc.) Plus, the emergency medical expense coverage is primary. Please consult the Certificate of Insurance for complete details.

A: Yes, this plan includes trip cancellation/interruption coverage, for the Insured or Traveling Companion, due to involuntary termination or layoff, through no fault of your own, which occurs more than 14 days after an Insured’s effective date of coverage. You must have been employed with the same employer for one year. Please consult the Certificate of Insurance for complete details.

A. Coverage due to named hurricanes is based on when you purchase your plan and the date the tropical storm is upgraded to a hurricane. Please consult the Certificate of Insurance for complete details. Coverage may vary based on state of residence. The plan also provides coverage if the property that you are staying at is inaccessible or uninhabitable within 30 days after the named hurricane causes the damage.

A. Yes, the plan includes coverage for Inclement Weather causing delay or cancellation of travel; the insured’s primary residence being made uninhabitable by natural disaster, vandalism or burglary; or destination being made uninhabitable by flood, tornado, earthquake, fire, wildfire, volcanic eruption or blizzard that was due to natural causes. Vandalism, or burglary are covered reasons for cancellation or trip interruption.

A. If you decline the travel insurance plan when paying your initial deposit, you can still purchase the plan either 30 days prior to arrival or by final trip payment, whichever comes first.

A. Making a last minute reservation? You can still include the travel insurance plan on your booking! Make sure you notify your lodging provider that you want to include the travel insurance plan on your booking at the time you make your reservation.

A. If you’ve already paid your final payment and now want to add the travel insurance plan, you can do so by calling Travel Guard at 877.249.5376. Make sure you mention your lodging providers name so one of our representatives can assist you. They will need you to provide trip details like your check-in and check-out date, date you paid your initial deposit, and your total trip cost.

Testimonials

A Stinging Surprise. A serene, relaxing time was what Susan and Steve T. of Wisconsin expected while vacationing in Mexico. Unfortunately, what they experienced was just the opposite. Things started out well enough. The couple, who was vacationing with Susan’s parents in Sayulita, a small town about an hour north of Puerto Vallarta, had looked forward to getting away from it all and celebrating Steve’s birthday.

“We were at the beach because Steve loves to surf,” said Susan. “My parents and I were enjoying the sun and reading while watching Steve surf. When Steve finished, he got off his board and started to walk out of the water. Suddenly, his hand touched something sharp.”

Moments later, as Steve emerged from the water, he noticed his hand was bleeding which, in his words, felt like someone had “put a hot poker through his hand.” What could cause such an injury? As it turned out, a sea urchin had stung him five times. Seconds ticked by and his wounds became more hot and painful as the toxins spread throughout his hand.

Since Sayulita was very small without a hospital, the couple sought out a local clinic. The doctor gave Steve an IV which contained fluid and steroids. That only relieved the pain for about a half hour. But, by the end of that night, his hand had swollen and looked like it was starting to swell past his wrist.

“The next day we took Steve to Puerto Vallarta where he saw several doctors who hospitalized him immediately because of the potential he could go into anaphylactic shock from the toxins,” said Susan. “That’s when I called Travel Guard who somehow knew how to contact the right people at the hospital, to coordinate paperwork to get us the care we
needed.”

Susan, now worried and stressed, tried to think of all she needed to do to get her husband the right care, what paperwork was necessary and how to handle costs and the language barrier. But, as it turned out, Susan wouldn’t need to worry at all.

“Travel Guard handled it all,” said Susan. “Travel Guard made us feel like we were their top priority. They gave me a chance to breathe and deal with what was really important – my husband and his health. Within a week or so after we returned from our vacation, the insurance through Travel Guard reimbursed us for all of Steve’s medical costs. We will never travel without you again.”

In dire straits, Travel Guard makes all the difference. “December was one of the worst months in my life. I was to fly home on 12/15 for the funeral of 2 close family friends. I then received news that my father died tragically on 12/13. I had purchased travel insurance.

Needless to say, after 3 deaths, funeral services and my brother ending up in the hospital, I was not in a stable mind, so I decided to call Travel Guard to help me. I was connected with Amy Martens who stuck by my side and helped advocate with the airlines. I was too distraught to do it on my own. She stayed on the phone with the airlines, got me booked on a new and calmed me down, telling me to just submit the claim later.

Needless to say, after 3 deaths, funeral services and my brother ending up in the hospital, I was not in a stable mind, so I decided to call Travel Guard to help me. I was connected with Amy Martens who stuck by my side and helped advocate with the airlines. I was too distraught to do it on my own. She stayed on the phone with the airlines, got me booked on a new and calmed me down, telling me to just submit the claim later.

It would be nice if the story ended there, unfortunately my flight had been cancelled. JetBlue didn’t have any more flights out that day; neither did American. Exhausted, I just lost it. Amy stepped up again to help; she put me on a flight within a couple of hours of my original departure. And then….she made a follow-up call to make sure I got home okay!

Amy Martens is worth her weight in gold. She stayed cool and calm for me. Now back on my feet again, I wanted to let you know what a great employee you have.”

Trapped? Travel Guard to the rescue! – An estimated 200 Americans were trapped in a Costa Rican airport after numerous delays and cancellations. Since they passed through customs, armed security kept them from leaving. Worse, security refused to let food or cots in overnight. Blankets were only provided to young children for sleeping on concrete. Travel Guard had a family of five in the mix whose flights were cancelled five times.

After calling Travel Guard, we spoke to a few of your agents (Jenny Kruz, Henry Rose and Rosemarie Flees) who secured a room across from the airport only to have security deny the family’s wish to leave. A hotel employee offered to be connected with Security to try and gain clearance, with no luck. The family’s next request was for Travel Guard to file a complaint at the US embassy. Finally, their flight was scheduled to depart. The support our agents provided was something this family will never forget.

“You were AMAZING!! We were in a nightmare situation and you kept me calm and helped in every way possible to mitigate the problem. Above and beyond any customer service I have ever experienced anywhere, anytime; and I travel extensively! I would never consider using a different travel insurance company again. Thank you for your incredible people and service. I will recommend you to everyone I know.” – Lisa Saver

Baby Blues on a Cruise; There are many moments in life that create lasting memories. Having a baby and going on a vacation are two of them, but Shawna and Alex of Alaska didn’t expect to experience both at the same time. On their recent cruise, that’s nearly what happened.

“We wanted to go on a vacation before we started our family,” said Shawna. “We knew that it would be hard to spend quality time relaxing together on vacation once we had our first child.”

The couple left on their cruise from San Diego to visit Mazatlan, Cabo San Lucas and Puerto Vallarta. Their plans? Shawna was going to relax and enjoy the sunshine and go hiking while her husband went scuba diving.

Three days into their cruise, the couple was having a fabulous time lounging by the
pool, enjoying perfect weather, meeting new people and reading on the balcony. They had just finished eating a gourmet meal aboard the ship when Shawna felt pain go through her body and experienced significant bleeding. Fearing the worst, they saw the ship’s doctor who sent the couple to a hospital once the ship docked in Mazatlan.The diagnosis? A life threatening pregnancy complication. The baby was on the way.

“I was nearly 24 weeks along, making the baby’s chance of surviving slim, even in the best hospitals,” said Shawna. “The doctors at the Mazatlan hospital gave me medications to stop labor and help the baby’s lungs develop in case he arrived prematurely. I stayed in the Mazatlan hospital for 17 days on strict bed rest, until it was safe for me to travel.”

Given the situation, the couple couldn’t return to their cruise. Instead, they needed to find a Level III Neonatal Intensive Care Unit (NICU) for the remainder of the pregnancy. Unfortunately, the area in Alaska where they were from did not offer such a high level of care. The couple chose to get a flight to Indiana where Shawna’s parents lived and where there was a hospital with a Level III NICU. Once in Indiana, Shawna was placed under the care of a Perinatalogist for the remainder of her pregnancy. Eventually, she delivered a healthy baby boy on his due date.

Upon their arrival back home in Alaska, Shawna e-mailed Travel Guard:

“Travel Guard not only made arrangements and booked our flights out of Mexico to my parents’ town in Indiana,” said Shawna. “They also were very helpful during the claims process and began processing the appropriate paperwork while we were in Mexico. The coverage through Travel Guard not only reimbursed us for our lost time on the cruise and the cancellation fees on our original return flights, it also covered additional costs for an unexpected flight.”

“Our doctor recommended that we purchase travel insurance because I was pregnant,” said Shawna. “It was the first time I purchased a travel insurance plan and I am very grateful for the assistance it provided. Knowing we had coverage provided through Travel Guard helped give us assurance we needed when dealing with our finances during this stressful medical emergency.”

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